Deadline: March 7, 2026

Guest Services Associate

Job Overview

Join our dynamic team as a Guest Service Associate at the Museum of the American Arts and Crafts Movement, where your enthusiasm and dedication will create memorable experiences for every guest. In this vibrant role, you’ll serve as the friendly face of our museum, providing exceptional customer service. Your energy and communication skills will help foster a welcoming atmosphere, making each guest feel valued and appreciated.

Duties

Greet guests warmly upon arrival and assist with ticket purchases

Operate the point-of-sale (POS) system efficiently for transactions, returns, and exchanges

Handle cash transactions accurately, including cash handling and cashiering responsibilities

Maintain excellent phone etiquette when assisting guests over the phone

Skills

Proficiency with POS systems and cash handling procedures

Prior experience in retail or customer service settings

Ability to perform math accurately for sales and discounts

Strong communication skills, both verbal and written

Excellent customer service skills with a friendly, approachable demeanor 

Professional phone etiquette to ensure clear and courteous communication

Museum of the American Arts and Crafts Movement
355 4th St N
St. Petersburg, FL 33701

Learn More at https://www.museumaacm.org/