Deadline: December 31
Guest Experience Guide - Part Time
Fairgrounds St. Pete seeks an upbeat, enthusiastic and energetic customer-focused individual to join our Guest Experience team. In this position, you will make all guests feel welcome and help meet their needs throughout their Fairgrounds St. Pete journey. You will perform entry-level duties that include customer service, maintenance and retail store functions. All Guest Experience Guides will be cross-trained to work in various areas throughout Fairgrounds, but will focus on a particular task during their shift. The ideal candidate is passionate about engaging with the public to provide remarkable experiences at Tampa Bay’s first destination for experiencing immersive art and technology. If you’re a people person who loves sharing and talking, we hope you apply!
Consistently offer a professional, friendly greetings and engaging customer service to all visitors and guests
Maintain a positive attitude towards Guests, Co-Workers and the leadership team
Contribute to the Guest’s experience by anticipating their needs and offering information
Scan and verify tickets upon entry
Ensure the safety of all guests, keep Fairgrounds clear of hazards
Guide guests to exits or provide other instructions or assistance in case of emergency
Provide assistance to guests with special needs
Promote Fairgrounds St. Pete events and memberships through word of mouth or social media
Maintain clean and organized displays making sure inventory levels are adequate
Restock merchandise throughout the day
Process cash and credit card transactions utilizing the Point of Sale system
Assist with special events including set-up and take-down
Promote the Fairgrounds St. Pete brand while following rules, regulations and guidelines set forth by “Fairgrounds Projects Inc.”
Wipe down and sanitize exhibit and workspaces
Individual Membership & FREE tickets, for Friends and Family!
Generous Merchandise Discount
FUN and Creative Work Environment!
...and MUCH More!
Minimum age 17
Must have ability to work weekends and holidays
Ability to stand or walk for extended periods of time
Ability to work under pressure with a heightened sense of urgency
Self-motivated with the ability to work independently and be a team player
Have a growth mindset
Must be able to bend, stoop, lift and may require the use of a ladder
1 year of experience using hand held device (mobile phone, ipad, ipod or tablet)
Able to occasionally lift up to 40lbs.
Masks must be worn at all times when inside the offices, exhibit and building.
Social distancing guidelines apply.
Nice to Haves
Retail, Hospitality, Museum or Theme Park experience
Previous cash-handling experience
Location: 800 28th St S, St. Petersburg, FL 33712
Starting wage is $12.00 / hour
We provide a flexible work schedule with 15 - 20 hours/week, weekend availability is required
Working environment is unique and varies from: office, warehouse, and immersive exhibit